Shipping policy
Delivery Times
Our commitment to quality and care means that every order is prepared and shipped with close attention.
Currently, the average delivery time is estimated at 4 to 12 business days.
Due to the high volume of orders during our Sale, delivery may take slightly longer than usual. We sincerely apologize for any inconvenience this may cause and appreciate your patience.
Please note that delivery times are indicative and may vary depending on your location and current logistical conditions.
Delays Due to Unexpected High Demand
Delivery times may occasionally vary during periods of unexpectedly high demand, such as during promotional or clearance events.
While we always do our best to ship orders as quickly as possible, peak periods may result in increased order volume and minor delays. We assure you that our team is working diligently to process all orders as efficiently as possible.
Shipping Services
We work with USPS and UPS, two trusted U.S. shipping carriers, to ensure safe and reliable delivery of your order.
Once your order has been shipped, you will receive a tracking link to follow your package.
Additional Services
Free Shipping: Free shipping is available on eligible orders.
Insured Shipping: Insured and priority shipping may be available for an additional fee.
Customer Service: Our customer service team is available to assist you before, during, and after your purchase.
Thank you for your trust. We are committed to providing a smooth and worry-free shopping experience.
If you have any questions regarding our shipping policy, please contact us at support@monroe-hayes.com.
Thank you for choosing Monroe & Hayes.